How to obtain services from Community Visiting Nurse or Community Care Hospice
Obtaining services from Community VNA begins with a call from you, your physician or a caregiver/family member. The hospital, assisted living, nursing or rehabilitation facility can also contact us to initiate care.
To start the process of obtaining services, please call 908-895-2222 to speak with our intake specialist.
For Facilities or Physician Offices please download the forms below and fax to 908-722-3014:
Select a Topic below to learn more
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Guidelines for Home Care Referrals
- Patient has a skilled need - medically directed care under the direction of nurse or licensed clinician
- Must be home bound
- Taxing effort to leave home because of illness or injury
- Medically contraindicated due to a specific condition
- Absences from home infrequent and of short duration
Must have a qualifying face to face encounter 90 days prior to Start of Care or 30 days after.
- Patient has a skilled need - medically directed care under the direction of nurse or licensed clinician
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Valid Reimbursable Diagnosis
- Primary Diagnosis must be specific.
- Must be the underlying cause of patients symptoms (not the symptom itself).
- If the diagnosis has a location (ie: wound, fracture, etc)
- Must specify left or right
- Dominant or non dominant side
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Common Home Care, Non Reimbursable Diagnosis (Do Not Use)
- Weakness
- Debility
- Abnormal gait
- Dizziness
- Fatigue
- Pain
- Syncope
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Face to Face Requirements
- Medicare required Physician or other licensed Practitioner in person visit.
- must be 90 days before or 30 days after Home Care Start of Care
- Encounter must be related to reason for the referral to Home Care.
- Information for Face to Face may be used from:
- Office Visit Note
- Progress Note
- Emergency Room Note
- Facility Note
- Any Discharge Summaries
- Operative Note
- Medicare required Physician or other licensed Practitioner in person visit.
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Physician Responsibilities
- Certify that Home Care services are medically and reasonably necessary
- Be an active participant in the patient's plan of care
- Provide legible, complete, and accurate information, including treatment orders for his/her patient
- Notify CVNA when there is a change in patient's care that we may need to be aware of
- Review, sign, and date all physician's orders, including Interim orders within 30 days from date of order. Make corrections as necessary
- Be available to Home Care Staff in order to provide the appropriate and necessary care of the patient, including coverage should you not be available
- Keep all communication between physician, home care staff, patient and family confidential
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Guidelines for Hospice
- Hospice can be appropriate for patients with either a cancer or non cancer diagnosis
- Has a prognosis of 6 months or less if disease follows typical trajectory
- End Stage Disease
- Pulmonary
- Renal
- Cardiac
- Others
- Stroke or Coma
- Cancer Diagnosis
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Physician Responsibilities Hospice
- Be an active participant in the development of the plan of care and the comprehensive interdisciplinary group plan of care in the provision of hospice orders.
- Provide hospice with timely information regarding his/her patient including changes in patient condition or response to care
- Be available to respond to questions regarding patients. When the attending physician is not available, another physician will be designated as the alternate coverage
- Provide legible, complete, and accurate information, including treatment orders for his/her patient.
- Sign and return Certification of Terminal Illness within 48 hours of start of care.
- Sign and return hospice orders within 30 days of date of order.
- Participate in the consideration and resolution of ethical issues related to hospice patients
- Maintain confidentiality of all communication between the physician, the hospice staff, and the patient and family